SHIPPING & RETURNS
We currently ship via USPS Priority Mail to the US only.
It will take 2-3 business day to process your order. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox, please double check your junk/spam or promotions folder. We cannot be held accountable for any delays caused by the carrier.
Most packages are delivered to the mailbox of the address provided. Please note - if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at email@example.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so. You will be responsible for all additional shipping charges.
Return & Exchange Policy
Due to hygienic and sanitary reasons, we have a strict "no refund" policy. Bliss Salon & Spa is committed to providing high-quality products and services to our customers –– If you are unhappy or have an issue with the product you received, please contact our customer service team promptly so that we can assist you further.
FAULTY / DEFECTIVE PRODUCT
If you feel that your product has a manufacturing defect or fault, this should be reported to us via email to firstname.lastname@example.org within 30 days of delivery.
WHAT IF I WAS SHIPPED THE WRONG PRODUCT?
If you received the wrong item, please contact us via email at email@example.com within 30 days of delivery.